DATASTOR Shield Community Hub

RELEASE SUMMARY

This document contains the release notes for all production releases of DATASTOR Shield™ for RDX version 9.0.

WHAT'S NEW

Below is a list of the enhancements that have been added to the version 9.0 release since the 8.0 release of the software.

Performance Enhancements*

• New Store architecture significantly improves performance of protection plans.

• Protection Plans run up to 30% faster than in previous versions of the software.

*Please see important upgrade information in the Installation and Upgrade Notes section below.

SQL Server 2014

• SQLServer Databases protection plan type now supports SQLServer 2014.

Windows 10 Support

• Computers running Windows 10 operating systems are now supported by the software.

RESOLVED ISSUES

Below is a list of the enhancements that have been added to the version 9.0 release of the software.

Resolved in build 9.0.1500.1

• Improved Checkup Report to better show summary statistics, highlight partial or incomplete archives, better handle read-only archives in error state

• Fixed issue with Checkup Report of Task Scheduler Refussed Request (0x800710e0) and Task Alread Running (0x0041301) errors

• Various other product stability enhancements

Resolved in build 9.0.1315.1

• Windows Server 2016 setup and installation support (including updated translations for French, German, Italian)

Resolved in build 9.0.1221.1

• Fixed issue where SQL 2016 databases were not detected (Server only)

Resolved in build 9.0.1130.1

• Fix for issue: 'Unable to contact the update server at this time. Please try again later.'

Resolved in build 9.0.1109.1

• Updated translations for French, German, and Italian

Resolved in build 9.0.1101.1

• Disabled multi-threaded restore for older platforms (Windows 2008 R2 SP1, Windows 7 SP1 and older) due to system hang issues - see also https://support.microsoft.com/en-us/kb/2740374

• Checkup Report enhancements

  • New option to email the Checkup Report to add alternate recipients when errors or warnings are detected by the daily Checkup Report. This is helpful, for example, to automatically send the Checkup Report to a ticketing system or escalate the issue to management.

  • A new summary section at the top of the report will highlight key stats like how many plans are configured to run and how many actually ran and if there were any errors encountered during the last run. The compact summary is designed for quick review, so if everything is running normally, there’s no need to dive into the full report.

  • The Servers not Reachable section is a short list of servers that are configured, but not reachable during checkup report generation and do not have any plan results within the last 24 hours. These may need immediate attention.

  • Elapsed plan runtime has been added to the Protection Plan Summary section.  Plans with unusually long or short runtimes can be more quickly identified.

  • The Store section now includes statistics for Total Managed data, New and Changed content and New stored data as well as a column showing total quarantined items, content repaired, and new quarantined items. A sudden increase in quarantined items can be an early indication of issues with storage or network devices.

  • The Store Task section includes a short description of the work done; content verified, disk space reclaimed from a Purge tasks, or bytes copied to another store; useful for confirming certain tasks are completing their expected workload.

  • A new Archive Summary section shows the status of every archive and includes information about the last known restore point and current status: Available, Verified, Unavailable, etc. Archives older than a day (midnight on the previous day) are highlighted to better show those that may be unexpectedly out-of-date.

• Fixed issue where SRE was not correctly detecting BIOS boot environment on dual boot images

• Fixed issue where SRE percent complete control triggered exception

• Added common Intel Pro v21.0 Ethernet Drivers to 32 bit and 64 bit SRE ISO images

• Disabled "Press any key to boot from CD/DVD" for SRE boot

• Improved cache usage for plan histories

• Improved support for ReFS managed volumes and stores

Resolved in build 9.0.986.1

• Improved error handling for multi-part restore

• Added path size and filename size counters and max values for tracking long path names

• Fixed x64 boot failure. Removed DotNet package which was causing BSOD on some systems

• Fixed x64 SRE startup failure. Added correct platform version for SREWizard and aiqremote64.exe

Resolved in build 9.0.906.1

• Fixed issue where an unexpected overwrite of index was detected

• Added read retries for non-eof zero length reads which was causing blobs to be quarantined under certain conidition (not common)

• Fixed issue where large missing.catalog results were not being displayed

• Reverted redirect URL's for SRE and product Update to us bypass redirection. This was causing SRE and Update failures.

• Added new System Recovery Environment (SRE) based on WinPE 10 (Windows 10) for improved bare metal device detection and handling

• Fixed SRE crash when getting drive layout on WinPE 10

• Fixed issue where certain extended Ascii codes in filenames were being filtered out

• Fixed issue where DEL chars in filenames were being filtered out. The DEL char is a valid Windows file name character

Resolved in build 9.0.839.1

• Updated translations for German, French and Italian

• Incorrect where-to-buy link

• Enhancement: Add Activated On section to the UI to easily identify customers that are in support

• Fix for terms referencing SSL which should say 'Use secure connection'

• Fix for "Everything" plan failing with file not found errors

• Fix API not supported on Windows 2000

• Enhancement for large file multi-part threaded restore

• Fix for Change Journal being check on non-NTFS volumes

• Fix for excluded volumes that were still being selected for volume snapshots

• Fix for bad chars written to XML

Resolved in build 9.0.717.1 (first 9.0 public release)

• 146 issues have been resolved since version 8.0

Installation and Upgrade Notes

You must be running version 8.0 or later DATASTOR Shield™ for RDX prior to upgrading.

1. Download DATASTOR Shield™ for RDX to a folder on your hard drive and then double-click the downloaded file to begin the installation/upgrade.

2. Follow the installation/upgrade wizard prompts to completion.

Important upgrade information

Only new "version 9" stores will take advantage of the new Store architecture for improved performance.

A new System Recovery Environment (SRE) 9.0 image file must be used for system recovery (BMR) from version 9.0 stores. This 9.0 SRE will also work with previous store versions. To download the 9.0 SRE image, open the System Recovery tab of the Options page and then click the Save System Recovery Environment link. If you have previously downloaded one of the 8.0 SRE image files, you may have to remove the SRE image files from the SRE folder before the new 9.0 SRE image file becomes available for download. Please use Windows Explorer to navigate to the software installation folder, then the SRE subfolder. Move or delete the 8.0 SRE image files, then return to 'Save System Recovery Environment' and the SRE 9.0 image file will become available for download.

Minimum System Recommendations