APPLIES TO

     

  • DATASTOR Shield™ Enterprise Protection Server

    •  

  • DATASTOR Shield™ Professional Desktop

    •  

  • DATASTOR Shield™ Professional Single Server

    •  

    Build 8.0.608.1

SYMPTOMS

When installing in Japanese or Chinese (Simplified), you may encounter text that appears garbled.

CAUSE

The setup programs use non-Unicode fonts to display text during installation. If the operating system's 'system locale for non-Unicode text' does not match the 'system locale' setting, the non-Unicode text may appear garbled.

RESOLUTION

The steps for setting the 'system locale for non-Unicode text' vary slightly with Windows versions, but in general they are as follows:

     

  1. Open Regional and Language Options from the Control Panel.

  2. Click on the Advanced (or Administrative) tab to choose the language for non-Unicode programs. You should choose the same language for non-Unicode programs as for Unicode programs. In other words, if your computer is running Japanese, the 'system locale for non-Unicode text' should also be set to Japanese.

    3.  

  3. Reboot the computer.