DATASTOR Shield Community Hub
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
Knowledge base
Getting started with DATASTOR
Installation and setup
0
Start protecting your data
0
Quick Start Guides
3
QuickStart Guide - Enterprise Protection Server
QuickStart Guide - Vault to Tape
QuickStart Guide - Vault to Cloud
User Guides
15
User’s Guide – DATASTOR Shield™ Enterprise Protection Server 2013 In English
User's Guide - DATASTOR Shield™ Professional in English
User's Guide - DATASTOR Shield™ Professional for RDX in English
Bedienungshandbuch / User's Guide - DATASTOR Shield™ Professional in Deutsch
Bedienungshandbuch / User's Guide - DATASTOR Shield™ Professional for RDX in Deutsch
View all 15
Best practices
Planning and preparation
5
Prepare Medium Changer and Tape drive for vaulting in Archive Manager
Purchasing barcode labels
Disk Storage Considerations
Theory of operations for vaulting to tape
Deployment Guidelines
Supported methods
3
Export Settings
Virtual Machine Backup Best Practices, Part 1
Virtual Machine Backup Best Practices, Part 2
Security and Permissions
3
Using a service account with DATASTOR
Working with Systems in a Workgroup
Creating a service account with restricted permissions
Explore Features
Enhancements and Improvements
2
Use the Daily Checkup Report to Spot Issues Quickly
Verification redesign integral in release 9.0
Reporting and Analytics
Reporting in Archive Manager
0
Exporting your results and statistics
0
How do I ... ?
Copy, Expire, Purge, Verify and Vault
3
How to Copy a Store
Expiration and Purge
Configure Expiration and Purge
System Recovery
5
Erasing a Tape used in vaulting task
How to create a bootable USB thumb drive for the System Recovery Environment (SRE)
Recovering UEFI and BIOS based systems: choosing the correct SRE image file
Computer System Recovery (BMR)
Computer System recovery from a vaulted archive
Protect Exchange and SQL
5
How to Protect and Recover SQL – .pdf download
How to Protect, Restore and Recover Exchange - .pdf download
Protecting Exchange 2010 - .pdf download
Exchange 2007 Cluster Documentation - .pdf Download
Protecting Exchange 2010 - .pdf download
Upgrade the software
1
Upgrade from release 8.0 to 9.0
Advanced configurations
Plan Settings
9
Protecting Hyper-V on a Cluster Shared Volume (CSV)
How to Protect SQL 2000 with a File and Folders Type Plan
Wildcard Exclusion Rules
Setting Protection Plan exclusions
How to Configure Remote Caching
View all 9
Under the hood
The deduplication engine
1
EPS/EL Missing Option to Add a Store on a Network Share
Agentless model
0
Command line utilities
3
How to open a command prompt as administrator and change to the installation directory
Modifying DATASTOR Shield™ Tasks
How to Use the Status Command
Disk
1
How to view the Objectstore folder on disk
Enhancements and Improvements
0
Release notes
Enterprise Protection Server
2
DATASTOR Shield™ Enterprise Protection Server 9.0 Release Notes
DATASTOR Shield™ Enterprise Protection Server 2013 Release Notes
Scalable Protection Server
2
DATASTOR Shield™ Scalable Protection Server 9.0 Release Notes
DATASTOR Shield™ Scalable Protection Server 2013 Release Notes
Professional
2
DATASTOR Shield™ Professional Backup 9.0 Release Notes
DATASTOR Shield™ Professional 2013 Release Notes
RDX
2
DATASTOR Shield™ for RDX 9.0 Release Notes
DATASTOR Shield™ for RDX 2013 Release Notes
Help with errors and warnings
Plan warnings
15
Plan ends with "Logon failure"
UAC settings cause plan warning "The system cannot find the path specified"
VSS events 8193 and 12293 cause plan to end with an error
Plan Reverts to Non-Shadow Copy Mode
Exchange Protection Plan does not Support Circular Logging
View all 15
Store task warnings
5
Handling Quarantined Items
How to Add a Protection Plan to a Remote Computer Running XP SP2
Change Index Memory Size Requirement on Plan with CSorted Array Error
Purge Does Not Recover Disk Space
Resolving task error 0xc0000417
User Interface
8
Unable to connect to SQL server error during plan creation
Store appears offline with a red x in Archive Manager
Store on RDX Cartridge Does Not Appear to be Online and Available
MMC Crash - An Entry with the Same Key Already Exists
How to Restore WMI Class Definitions for Managed Objects to the WMI Repository
View all 8
Point-in-time Explorer (aka Viewstor Explorer)
12
ViewStor Explorer is not functional when Apache is installed
Restoring Files Larger than 4 GB Using “Save As” Method Results in Invalid HTTP Header Message
Viewstor Explorer Times Out with ‘An Error Occurred Attempting to Build the View to Explore.'
Viewstor Error - The Workstation Driver is Not Installed
Access is Denied Copying Certain Files Out of the Viewstor Explorer
View all 12
General
4
Running the Setup in Japanese and Chinese
Communication error with a Remote Computer
How to edit the boot.ini file in Windows Server 2003
Accessing EFS encrypted storage on a second computer
Installation Issues
1
Installation on Windows Server 2016
Help Desk Software
by Freshdesk